For the business that's already slammed. Four agents hold the front — answers, support, bookings, sales — while three night-shift automations audit the day, chase silent money, and grow the rating on a clock.
The always-on first responder. Answers from your documents only, cites the source like a footnote, and hands off to a human the moment it doesn't know — it does not improvise.
Front-line support. Reads the photo of the cracked mug, checks it against your actual returns policy, resolves it or opens a ticket with everything attached.
Checks real availability before promising anything, then books, moves or cancels — only after your customer types CONFIRM. No double-bookings, no phone tag.
Greets every lead in seconds, qualifies in conversation — not a form — scores them hot, warm or cold into your CRM, and books the meeting.
At 02:00 it reconciles the whole day — bookings vs. no-shows, invoices vs. payments, dropped threads. At 07:00 a one-page brief lands on your WhatsApp.
Every silent quote and invoice gets a polite follow-up, then a firmer one — day 3, 7, 14, 21. Stops the second they reply. Reports recovered revenue weekly.
The day after every visit it asks one question: how was it? Happy customers get walked to your review link; unhappy ones get intercepted privately before they become a one-star.
The Bookkeeper (live QuickBooks) can replace any day seat at no charge — for businesses that live in their books more than their booking calendar.
Pick your seats on the claim page, send five fields, and your crew is answering by the day after tomorrow. Or bring your hardest customer question to a 20-minute demo first.
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