Omniagent puts a working agent on the WhatsApp number your customers already text. It reads messages, voice notes, photos and PDFs; answers only from your documents, with the source cited; and takes real actions in your real tools. Money moves only after a human types CONFIRM.
It's a smart employee that lives in your WhatsApp. It answers customers honestly using only what you've told it — in whatever language they write to you in — never spends a cent without asking first, and keeps working after everyone else has gone home.
Replying within the first minute converts up to 391% better than a slow one — Velocify lead-response research.
people message a business on WhatsApp every single day — it's already where your customers are.
— Meta, WhatsApp Business usage figures
Your WhatsApp Business number, the one customers already have. Nothing changes for them — except someone always answers.
Menus, price lists, policies, FAQs, PDFs. That becomes the only thing it is allowed to say.
Support, bookings, bookkeeping, sales — each role ships with the right tools already wired.
What it can do, it does. What it can't, it escalates to a human — with the full story attached.
Every agent shares the same multimodal core — retrieval over your documents, memory, voice and image understanding. Only the persona and the tools change. Select a row to read its service record. Two more specialists — the Order Tracker and the Quote Builder — join the roster in the Assembly of Fifteen.
The staff answers when customers write in. The night shift doesn't wait to be spoken to — these are scheduled, self-starting automations that work your business on a clock. Three ship in the Assembly of Seven; the Reminder and the Winback join in the Fifteen.
All five run on the same engine, same controls — grounded, gated, logged. Outbound messages respect WhatsApp's messaging windows and use approved templates. Nothing sends that you haven't sanctioned.
Customers don't type tidy questions. They send a voice note from the car and a photo of the receipt. Same thread, same agent, same answer quality.
The distance between a demo and something you'd trust with real people is control. It's not a feature tier, it's the default — and none of this is here to replace your team. It's here to protect their time, and hand off the moment a customer needs a human's judgment instead of an agent's.
Every factual answer is retrieved from your own documents and tagged [source: refund-policy]. Not in your knowledge base? It says so and escalates. It does not improvise policy.
Anything irreversible — an invoice, a payment, a booking — is summarized back first. The agent acts only after a human types CONFIRM. One confirmation, one action. Every time.
"And the second one?" works. Customers never repeat themselves, never start over, never get asked for the order number twice.
We run the infrastructure so you don't have to — but your knowledge base and every conversation are isolated to your business alone. Nothing trains on them. Cancel and it's deleted, not archived.
Strip the write-tools for a read-only agent. Tighten what needs approval. Swap models to cap cost. All configuration, no code.
When it escalates, your team receives the summary, the history, and the customer's number. The handoff loses nothing, and the customer feels it.
Drag to your reality. Payback is computed against the Growth plan at $399/mo. Estimates, not promises — your inputs, your arithmetic.
Excludes the part that's hard to put on a slider: the 11pm booking that didn't go to the restaurant that answered.
Every plan is fully hosted — the number, the model, the infrastructure, all included in one bill. No separate OpenAI account, no n8n instance to run, no per-message markup, ever.
One agent, one number. For a single location that's done missing messages.
Ships as the Assembly of Three — three bots, wired as one system.
Beyond the Assembly of Fifteen — multi-location, multi-number, built to spec.
Assembly fee, once: $900 for Starter and the Assembly of Three; larger assemblies carry their own, shown below. It covers the same work every time — we connect the number, load your knowledge, wire the tools, and hand you a running system. Fully hosted, nothing for you to set up. Above everything sits The System.
Most of this category bills you per resolved conversation. That number moves with your volume — yours doesn't.
| Vendor | Billing model | Effective cost |
|---|---|---|
| Omniagent | Flat monthly subscription | $149–$399/mo |
| Intercom Fin | Per completed outcome | $0.99 / outcome |
| Zendesk + Forethought | Per resolution, plus a seat add-on | ~$1.50–$2.00 / resolution + $50/seat/mo |
| Salesforce Agentforce | Per conversation — resolved or not | $2.00 / conversation |
| Decagon / Sierra | Enterprise contract | ~$95k–$590k / year |
Public pricing as published by each vendor, 2026. Confirm current rates directly with them before comparing.
These are the packages we actually deploy — pre-designed teams of bots that go live on your number as one system, already wired to work together. Pick by how busy you are. We assemble the rest.
For the single-location business. Every message answered, every booking held behind CONFIRM, every visit followed by the one question that grows your rating.
For the business already slammed. Four agents cover the front — support, bookings, sales, everything else — while the full night shift audits the day, chases silent money, and grows the rating on a clock.
For the operation that never stops. Every agent, every night-shift automation — plus quotes drafted from your rate card, orders tracked from live carrier status, no-shows nudged the day before, lapsed customers won back, and three more channels when you connect them.
An assembly is not a download. After onboarding, the crew goes live on your WhatsApp number as one running system — tuned, gated, monitored. You receive working staff, never files. Above all three sits The System, where a human desk runs it for you.
Claim an assemblyToggle the agents and night-shift services you want. The tier and estimate update live — email yourself the exact build when you're done.
The whole machine, running your whole front-of-house: all five agents, the full night shift, custom tools built to your stack, a human operations desk reviewing the gates, and a standing engineer who tunes it quarterly like a race car. One subscription. Everything answered, chased, audited and booked — permanently.
No. It lives on the WhatsApp Business number they already message. Nothing to download, nothing to learn, nothing to notice — except the reply time.
It's built specifically not to. Every factual answer is retrieved from your documents and cited. If the answer isn't there, it says so and offers a human. It will not invent a policy, a price, or a promise.
It acts: books the table, creates the QuickBooks invoice, opens the ticket, pushes the lead, chases the silent quote at 9am sharp. Anything irreversible waits behind a typed CONFIRM first.
Five scheduled automations that start themselves: the Night Auditor reconciles each day and sends a morning brief; the Chaser follows up on silent quotes and invoices until they answer; the Reputation Loop asks every customer how it went and routes the unhappy ones to you privately; the Reminder nudges tomorrow's appointments to cut no-shows; the Winback checks in on customers who've gone quiet. The Assembly of Three includes one seat, the Seven includes three, the Fifteen runs all five.
We host the infrastructure, but your knowledge base and conversation history are isolated to your business alone — no other customer's agent can see them, and nothing trains on them. Cancel and it's deleted, not archived.
Starter and Growth: we connect the number, load your knowledge and wire the tools within 48 hours of onboarding. The System: a scoping conversation first — that's the point of the application.
Because it's scoped to your business, built to your stack, and capacity-limited by the human ops desk behind it. It is not cheap, and it is not for everyone — the application exists so neither of us wastes the other's time.
Three things currently in build, in this order: a Voice Agent for the phone number itself, now that WhatsApp supports native voice calling — same grounded, gated core, spoken instead of typed. A gated checkout, so the agent can take a payment the same way it takes a booking — summarized first, moved only after CONFIRM. And a second channel alongside WhatsApp, most likely RCS. None of this is live yet — this page will say so the day it is.
Twenty minutes. Bring your hardest customer question — we point an agent at your documents and let it answer, live, while you watch.