A patient sends a voice note from the car asking to move Thursday's appointment. Another texts three questions in a row about prep instructions. Omniagent's Reservations Agent checks the real calendar and books, reschedules or cancels only after a typed CONFIRM; the Support Agent answers everything else straight from your intake documents and policies. The front desk breathes.
Every agent shares the same multimodal core — retrieval over your own intake forms, policies and FAQs, memory, and voice understanding. For a clinic or services practice, two roles do almost all the work.
Checks real availability before promising anything, then books, reschedules or cancels an appointment only once the patient replies CONFIRM. No overbooked slots, no double-booked providers, no phone tag over a reschedule.
Answers intake questions, prep instructions and policies straight from your own documents — in whatever format the patient sends, text or voice note. Anything clinical or sensitive escalates into a ticket with the full context attached, never a guess.
Patients don't type tidy questions. They send a voice note from the car and a photo of a referral letter. Same thread, same agent, same answer quality.
Twenty minutes. Bring your hardest scheduling or intake question — we point an agent at your actual documents and let it answer, live, while you watch.